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incident.io’s Remote MCP server can create and update incidents, manage alerts, handle escalations, and interact with on-call schedules. You can connect it with per-user OAuth or an organization API key.

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Prerequisites

  • A TrueFoundry account with permission to add MCP servers.
  • An incident.io account with Remote MCP enabled.

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Enable Remote MCP

In incident.io, open Settings > MCP and enable the Remote MCP server. Copy the server URL shown by incident.io.

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Register with OAuth

In TrueFoundry, add the incident.io server URL as a remote MCP server and choose OAuth2. Add collaborators and save. Users should open the server’s Tools section and click Connect Now; after OAuth succeeds, incident.io tools appear and can be tried from the Agent Playground.

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Register with an API Key

For automation, create an API key in incident.io under Settings > API keys. Grant only the roles the agent needs, such as incident creator or editor. In TrueFoundry, configure shared API key authentication for the incident.io MCP server.

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Security Notes

API keys act as a service actor and are not attributed to a person. Prefer OAuth for human-facing agents, rotate API keys periodically, and limit roles to the minimum required.