Documentation Index
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incident.io’s Remote MCP server can create and update incidents, manage alerts, handle escalations, and interact with on-call schedules. You can connect it with per-user OAuth or an organization API key.
Prerequisites
- A TrueFoundry account with permission to add MCP servers.
- An incident.io account with Remote MCP enabled.
Enable Remote MCP
In incident.io, open Settings > MCP and enable the Remote MCP server. Copy the server URL shown by incident.io.
Register with OAuth
In TrueFoundry, add the incident.io server URL as a remote MCP server and choose OAuth2. Add collaborators and save. Users should open the server’s Tools section and click Connect Now; after OAuth succeeds, incident.io tools appear and can be tried from the Agent Playground.
Register with an API Key
For automation, create an API key in incident.io under Settings > API keys. Grant only the roles the agent needs, such as incident creator or editor. In TrueFoundry, configure shared API key authentication for the incident.io MCP server.
Security Notes
API keys act as a service actor and are not attributed to a person. Prefer OAuth for human-facing agents, rotate API keys periodically, and limit roles to the minimum required.