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customer-journey-mapping-workshop

deanpeters/Product-Manager-Skills
5,080Added Jun 5, 2026
customer-journeyworkshopux-researchpersonapain-pointsproduct-managementfacilitation

Summary

Run a customer journey mapping workshop with adaptive questions and outputs. Use when you need to map stages, actions, emotions, pain points, and opportunities for a persona and scenario.

SKILL.md