> ## Documentation Index
> Fetch the complete documentation index at: https://www.truefoundry.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Delete the organization account
When a tenant requests deletion of their TrueFoundry organization account, the request is acknowledged and a **7-day grace period** begins. During this window, you can cancel the request if you decide to keep the account. After the grace period ends, the account and its data are permanently deleted.
Only **tenant admins** can request deletion or reactivate an account that is scheduled for deletion. **Enterprise** tenants cannot request deletion from the platform—contact your TrueFoundry admin or [TrueFoundry Support](/docs/platform/support) to submit a deletion request.
Account deletion is permanent after the grace period. Export any data you need before you request deletion.
## How deletion works
When deletion is requested, the account is marked for deletion and tenant admins receive a confirmation email. In the final days of the grace period, tenant admins receive reminder emails (about 3 days, and 1 day before deletion). After the 7-day grace period ends, the account is cleared for final removal and then permanently deleted. Tenant admins receive a final confirmation email when the account is removed.
During the grace period, all users in the organization—including tenant admins—are blocked from using the platform. Tenant admins can still reactivate the account to cancel deletion.
## Request deletion
Enterprise tenants must contact TrueFoundry Support to request account deletion. The steps below apply to non-enterprise tenants.
Sign in as a **tenant admin**, then go to **Settings > Organisation > Account Management > Delete Account**.
Select **Request Deletion**. In the confirmation dialog, review the warning, type the organization identifier shown in the prompt, then select **Request Deletion** again.
You are logged out after the request is submitted.
Non-admin users cannot request account deletion. Only users with the tenant admin role see and can use **Delete Account**.
## What happens after you request deletion
After deletion is requested, everyone in the organization is blocked from further work on the platform until a tenant admin reactivates the account or the grace period ends and the account is deleted.
**Tenant admins** see the scheduled deletion date and a **Reactivate account** button:
**Other users** see the same scheduled deletion notice, with guidance to contact a tenant admin to cancel deletion:
## Cancel deletion
If you want to keep the account, a **tenant admin** can cancel deletion at any time during the 7-day grace period:
1. Sign in to TrueFoundry.
2. On the **Account scheduled for deletion** screen, select **Reactivate account**.
Reactivating restores access for everyone in the organization and stops the deletion process. Reminder emails stop once the account is reactivated.
After the grace period ends and the account is permanently deleted, it cannot be recovered. Contact [TrueFoundry Support](/docs/platform/support) if you need help before that deadline.