> ## Documentation Index
> Fetch the complete documentation index at: https://www.truefoundry.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up Zendesk MCP Server

> Create a Zendesk OAuth client and connect Zendesk support tools to TrueFoundry.

A Zendesk MCP server gives agents access to support tickets, users, organizations, and related support data. Configure OAuth in Zendesk and register the MCP server in TrueFoundry.

## Prerequisites

* A TrueFoundry account with permission to add MCP servers.
* Zendesk admin access.

## Create a Zendesk OAuth Client

Open your Zendesk Admin Center at `https://<subdomain>.zendesk.com/admin/apps-integrations/apis/apis/oauth_clients`, add a confidential OAuth client, and set the redirect URL to:

```txt theme={"dark"}
https://<tfy-control-plane-base-url>/api/svc/v1/llm-gateway/mcp-servers/oauth2/callback
```

The **Unique identifier** is the Client ID. Copy the Secret when Zendesk displays it because it is shown only once.

## Register in TrueFoundry

Deploy or select a Zendesk MCP server implementation, then add it as a remote OAuth2 MCP server. Use the Zendesk Client ID, Client Secret, and your Zendesk domain. Add collaborators and save the server. Users should open the server's **Tools** section and click **Connect Now**; after OAuth succeeds, Zendesk tools appear and can be tried from the **Agent Playground**.

## Security Notes

Zendesk tickets may contain customer data. Use per-user OAuth, keep the client secret secure, and use a virtual MCP server to hide write tools if agents should only read support context.